Terms of use

Purpose and acceptance

These terms govern the use of Velcast: the apps for phone, tablet, television and computer, the web app, and the account that keeps your devices in sync. Velcast is published by [to be completed], [to be completed] (“we”).

By creating an account or using Velcast, you accept these terms. What we do with your data is described separately, on the Privacy page. If you do not accept these terms, do not use Velcast.

Last updated: November 2026.

Your account

You must be 18 to create an account. Child profiles are a parental tool, under the responsibility of the adult who holds the account.

You give an accurate email address that is your own, and you keep your password to yourself. You answer for what is done from your account: if you think someone else is using it, change your password and write to us.

An account is for one household, the people who live under the same roof. The number of signed-in devices is limited according to your plan, as the app shows, and an account shared beyond its household may have its new devices held back.

Velcast provides no content

Velcast is a media player and a library manager. It provides, sells, hosts and lists no channel, film or series: you add your own sources, whether an Xtream subscription or an M3U playlist, a Plex or Jellyfin server, a DLNA or WebDAV share, or a folder on your device.

You alone answer for the lawfulness of the sources you add and of how you use them. Using Velcast with a pirate source is forbidden: one that streams content without the permission of its rights holders, such as a service reselling channels it holds no rights to.

Your sources are sealed on your device before they reach us, and we do not see them. If we learn that an account is used to play unlawful content, we may suspend it as the section “Suspension and termination” provides.

Acceptable use

You use Velcast for yourself and your household, not for business. You may not resell, rent out or share for payment access to Velcast or to an account; send our server automated requests or an abnormal number of them, get around its limits, or use the watch party relay for anything other than watching together; decompile or analyse Velcast to get around its protections, attack the service or copy it, beyond what the law allows; or use Velcast to break the law or infringe the rights of others.

In watch parties and their chat, respect the others: no hate speech, harassment or unlawful content.

Watching together

In a watch party, everyone plays the film from their own sources: only where the host is in it, the chat and the reactions are shared.

The host may also share their playback. Our server then reads their stream and converts it for the members as it plays, without recording or keeping it, and stops as soon as the host stops sharing. The host must have the right to show what they share to the people they invite, and they alone answer for it. This sharing is for a private circle: it is not a way to broadcast content to the public.

Third-party services and AI

Velcast can rely on services from other publishers: Trakt, Simkl and MDBList, which you connect to your account, OpenSubtitles, which our server queries for you, TMDB for posters and details, and your own media servers. You use them under their own terms, and under your own accounts when they require one. We answer neither for their availability nor for what they return.

Velcast’s AI works with your own OpenAI, Anthropic, Google or Mistral key: requests go straight from your device to that provider, under its terms, and what it charges you is between you and it. Its answers may be wrong: check them before relying on them.

Beta

Velcast is in beta. It is provided as is, to be tried out: features may be missing, misbehave, change or go away.

During the beta we may have to reset data: settings, progress, profiles, even accounts. We warn you when we can. Keep a copy of what matters to you: the app lets you export your data.

The feedback, ideas and reports you send us help us improve Velcast: you allow us to use them for that purpose, freely and without payment. We never publish your name or your message without your agreement.

Availability and changes to the service

We do our best to keep Velcast working, but cannot promise a service free of interruptions or errors: maintenance, an outage or an unavailable third-party service may interrupt it.

Velcast evolves: we may add, change or remove features. If a change reduces what a plan you have paid for offers, we warn you in advance and you can end it.

Velcast Plus

Velcast Plus is free at launch. Before it can be bought, its terms of sale will be published: price, duration, renewal, right of withdrawal and cancellation. They will add to these terms, and nothing will be charged without your express agreement.

Purchases in the app will then go through Apple or Google, and purchases on the web through Stripe, each under its own payment terms.

Intellectual property

Velcast, its name, logo, code and texts belong to [to be completed] or to those who licensed them. We grant you a personal, non-exclusive and non-transferable right to use Velcast under these terms, for as long as you comply with them.

Velcast contains open-source software, governed by its own licences, which the app lists under “Legal notices and licences”. The content of your sources belongs to its rights holders: playing it in Velcast gives neither you nor us any right to it.

Liability

We are liable for the damage a breach of these terms on our part causes you, to the extent the law provides. We are not liable for your sources or their content, for the third-party services you use, for a use of Velcast contrary to these terms, or for an event of force majeure.

Nothing in these terms limits the rights you hold under consumer law, nor our liability for gross negligence, intentional misconduct or personal injury.

Suspension and termination

You may stop using Velcast at any time and delete your account in the app, under Settings › Account and sources › Account › Security and data, or in the Velcast web app. It is erased at once, as the Privacy page describes.

We may suspend or close an account that seriously breaches these terms, for example with a pirate source, abuse of our server, reselling or sharing outside the household, or at the request of an authority. Unless it is urgent or the law requires otherwise, we first warn you by email, saying why, and you can reply.

Should we ever shut Velcast down, we would warn you at least 30 days in advance, leaving you time to export your data.

Changes to these terms

We may change these terms when Velcast evolves or the law changes. For a significant change, we warn you at least 30 days before it applies, by email or in the app. If you do not accept it, you can delete your account before then; continuing to use Velcast afterwards means you accept it.

Governing law and disputes

These terms are governed by French law. If you live in another country of the European Union, you keep the protection of the mandatory rules of your country.

If we disagree, write to us first at [email protected]: we will look for an amicable solution. Failing that, you may turn, free of charge, to the consumer mediator we belong to: [to be completed].

You may also bring the matter before the competent court, including the court where you live.

Contact us

For any question about these terms, write to [email protected].